Privacy Policy

1. Introduction

Zanor Technology Sdn. Bhd. (SSM No. 202501023290), trading as Zanor Digital ("we", "us", "our"), is committed to protecting the personal data you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights under Malaysia's Personal Data Protection Act 2010 (PDPA).

By using our website (zanordigital.com) or submitting any form on our site, you acknowledge this Privacy Policy and consent to the practices described herein.

2. Information We Collect

We collect personal data when you:

• Submit the contact form — name, email address, phone number, and your message
• Complete the marketing assessment quiz — name, email address, phone number, and your quiz responses and scores
• Book a Clarity Call — name, email address, phone number, and your selected appointment time

We do not collect any special category data such as financial, health, or government identification data.

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and service requests
• Send follow-up communications about our marketing services
• Personalise your experience and recommendations based on your quiz responses
• Schedule and confirm consultation appointments
• Improve our website and service offerings

We will not sell, rent, or trade your personal data to any third party for their own marketing purposes.

4. Data Processors & Third Parties

To deliver our services, we share your data with the following trusted processors:

• LeadConnector (GoHighLevel) — our CRM and marketing automation platform. Your name, email, phone number, and quiz data are stored and processed on their servers to manage follow-up communications. View their Privacy Policy.
• Cloudflare, Inc. — our website hosting and content delivery provider. Cloudflare may process request metadata (IP address, browser type) for security and performance. View their Privacy Policy.
• Scheduling provider — our Clarity Call booking system processes your appointment details to confirm and manage bookings.

All processors are contractually obligated to protect your data and may not use it for their own independent purposes.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes outlined in this policy, or until you request deletion — whichever comes first. Contact data in our CRM is reviewed and cleaned periodically. You may request deletion of your data at any time by contacting us.

6. Your Rights Under the PDPA

As a data subject under Malaysian law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent and request that we stop processing or delete your data
• Opt out of marketing communications at any time via the unsubscribe link in any email we send

To exercise any of these rights, please contact us at [email protected]. We will respond within 21 days.

7. Cookies

Our website may use essential cookies set by Cloudflare for security and performance purposes. We do not use advertising or behavioural tracking cookies. No cookie consent banner is currently displayed as we only use technically necessary cookies which do not require consent under applicable law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out:

• Email: [email protected]
• Company: Zanor Technology Sdn. Bhd. (202501023290)
• Address: E3 Clubhouse, C-08-07 & 08, Block C, Level 8, Sky Park @ One City, Jalan USJ 25/1, 47650 Subang Jaya, Selangor, Malaysia